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Privacy Policy

Mensante Corporation and the FeelingBetterNow® website
Private Policy Statement
Mensante Corporation is committed to protecting the privacy of the users who visit the FeelingBetterNow® website. The company adheres to the Canadian government’s Personal Information Protection and Electronic Documents Act ("PIPEDA"), which sets out ten privacy principles that apply to all Canadian organizations engaged in commercial activities. The Act can be viewed at http://laws.justice.gc.ca/en/P-8.6/index.html. In some provinces, separate provincial privacy legislation also applies. All key provincial legislation is substantially similar to PIPEDA.

To augment your confidentiality, you may wish to access the site from your home computer rather than your work computer. Some employer networks can track the sites visited by an employee, although they cannot track IDs or passwords or answers to any questionnaires. Using a nickname and not revealing your personal identity, further protects the privacy of your information.

In our effort to protect the privacy of our users, we observe the following ten privacy principles:

1. Accountability: Mensante is responsible for personal information under its control and shall designate an individual or individuals who are accountable for the organization's compliance with the following principles.
2. Identifying Purposes: The purposes for which personal information is collected shall be identified to the user at or before the time the information is collected.
3. Consent: The knowledge and consent of the user is required for the collection, use, or disclosure of personal information, except where inappropriate.
4. Limiting Collection: The collection of personal information shall be limited to that which is necessary for the purposes identified by Mensante Corporation.
5. Limiting Use, Disclosure and Retention: Personal information shall not be used or disclosed for purposes other than those for which it was collected, except with the consent of the individual or as required by law. Personal information shall be retained only as long as necessary for the fulfillment of those purposes.
6. Accuracy: Personal information shall be as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used.
7. Safeguards: Personal information shall be protected by security safeguards appropriate to the sensitivity of the information.
8. Openness: Mensante Corporation shall make readily available to individuals specific information about its policies and practices relating to the management of personal information.
9. Individual Access: A user shall have a secure access to his or her personal information, and shall be able to challenge the accuracy and completeness of the information and have it amended as appropriate.
10. Challenging Compliance: A user shall be able to address a challenge concerning compliance with the above principles to the designated individual or individuals accountable for Mensante Corporation’s compliance.

Sharing Information
No personal information submitted on the FeelingBetterNow® website is available to your employer or any institution. Indeed, since you choose your nickname, there is no way for anyone to link an individual to personal information.

The database is maintained with the assistance of H.I. Next, a software consulting firm specialized in the health care industry. Any individual at H.I. Next with access to the database is bound by this privacy policy.

From time to time, your employer will receive quarterly aggregate data on the number of users and number of Diagnostic Risk Assessments generated by employees of your company. There is no way for your employer to know that you visited FeelingBetterNow® based on the aggregate information we provide.

Mensante Corporation may also provide or sell aggregate information to your employer, other companies or organizations. As in the case of your employer, the information will not contain any identifying information. No third party will be able to determine the identity of who has used FeelingBetterNow®.

Website Use
Cookies
The FeelingBetterNow® website may use cookies that identify return visitors. A cookie is a piece of data that a website can send to the browsers of visitors’ computers and that may then be stored on the hard drives of their computers. When visitors return to the FeelingBetterNow® website, information can be tailored more readily to suit individual visitors’ preferences. The goal is to improve efficiency and effectiveness and to measure Website activity.

When Exiting the Website
The FeelingBetterNow® website contains links to other sites. Once visitors link to another site, they are subject to the privacy policy of the new site.

Retention
Mensante Corporation retains any personal information only as long as necessary for the fulfillment of the identified purposes. Mensante Corporation erases personal information that is no longer required to fulfill the identified purposes.

Safeguards
The measures Mensante Corporation takes to ensure the security of personal information include:
• Physical security of our premises.
• Restriction of staff access to files on a "need to know" basis.
• Undertakings by all staff to comply with our policy.
• Deployment of technological safeguards like security software, encryption and firewalls to prevent hacking or unauthorized computer access.
• Internal password and security policies.
• Regular audits of our procedures and measures to ensure that they are properly administered and that they remain effective and appropriate.
• Nicknames and anonymous use of site.

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